The Queensland Parliamentary Service has become aware of scammers contacting Queenslanders by text message and email while falsely claiming to be their local Member of Parliament. These scammers use photographs of MPs as profile images to create legitimacy and then offer a fraudulent “welfare payment”.

How the scam works

Scammers typically:

1. Begin with a personal detail
   They reference something specific about the individual (for example, a change in family circumstances, employment status, living arrangements or childcare). This is designed to build trust.
2. Offer a fake welfare cash payment
   They claim that the constituent qualifies for financial support and request bank account details so the payment can be “processed”.
3. Demand an upfront payment
   The scammer states that a cash payment or gift card is required before the welfare payment can be released.
4. Request further payments
   In many cases, once the first payment is made, the scammer continues to request additional payments over several months.

These scams can be difficult to stop due to their targeted and personalised nature. Education and awareness remain the most effective protection.

How to protect yourself

1. Understand the role of Members of Parliament
• MPs are not allocated welfare funds to distribute to constituents.
• MPs do not send unsolicited messages offering financial assistance.
2. Verify any unusual contact
   If you receive a message claiming to be from your MP, contact their Electorate Office directly using the official contact list for Queensland Parliament to confirm any such interactions, no matter how much the caller protests that it is not necessary. Office staff will appreciate your caution.
3. Limit personal information online
   Be mindful of the information you share publicly. Scammers often use social media details to tailor their approach.
4. Review and update your privacy settings
   Ensure your accounts only share personal information with trusted contacts:

• • Facebook - Facebook privacy settings | Facebook Help Centre
  • Instagram - Managing Your Privacy Settings | Instagram Help Centre
  • TikTok - Account privacy settings

5. Check in with family and friends
   Vulnerable members of the community are often targeted. Encourage them to speak up if they receive suspicious contact.